: Data Backups and Restoration Requests

Speedsoft has a triple file backup system, helping around-the-clock to protect your data from being lost. To request a data restoration, use our online form.

Be aware that a backup system is not guaranteed to always have a copy of the data from when you want or guaranteed to be accurate all of the time. Therefore, it is a great idea to keep the most current copies of your data on your own computer system, too.

The Primary Backup

The primary backup is made to a separate drive on the same machine. This backup is not compressed and is roughly 0-24 hours old.

 

The Secondary Backup

The secondary backup is a compressed tar archive of the primary backup (just before it is overwritten). Therefore, the secondary backup can be anywhere from 24-48 hours old. The secondary backup is stored to a third disk (the system volume). It is important to store backups on separate disk spindles in case of drive failure.

 

The Tertiary Backup

The tertiary backup is made to our Exabyte Mammonth 10-tape changer. There are 5 magazines of tapes (for a total of 50 tapes). Each magazine has the capacity of holding 2 complete backups of all of our servers. Therefore, the tape backup system holds anywhere from 1-10 copies of your data (depending upon how long your account has been with us) -- the multiple tape backup copies typically span in age from 2 days (the latest) to 2 months (the oldest).